Refund & Return Policy

we strive to ensure our clients are fully satisfied with their purchases and services. If for any reason you are not completely satisfied, please review our refund and return policy below:

1. Services

   • If you are unsatisfied with a cosmetic service or treatment, please contact us within 7 days of your appointment. We will do our best to address any concerns and offer appropriate solutions, including adjustments or re-treatments.

   • Refunds for services are not typically offered unless the service was performed incorrectly or failed to meet expected results, as outlined in your treatment plan.

2. Products

   • Unopened and unused products may be returned within 14 days of purchase for a full refund or exchange. The product must be in its original condition and packaging.

   • For hygiene and safety reasons, we cannot accept returns on opened or used products.

3. Exceptions

   • Some promotional items, special offers, or discounted services may not be eligible for refunds or returns. Please refer to the specific terms and conditions at the time of purchase.

4. How to Request a Return or Refund

   • To initiate a return or refund, please contact our customer service team at [Contact Information] with your order details and reason for the request.

   • We will review your request and provide instructions for the return process, if applicable.

5. Refund Processing

   • Refunds will be processed to the original payment method, and it may take 5-10 business days for the transaction to reflect in your account.

If you have any questions or concerns about our Refund & Return Policy, please don’t hesitate to reach out to our team. We are here to assist you and ensure your satisfaction with our services and products.